Contact

Contact Beyond Barriers Access

We're here to answer general questions and help you get started. If you're requesting paperwork assistance or resource navigation, please use the Request Help form so we can better understand your needs.

Contact information

Email

beyondbarriersaccess@gmail.com

Please do not email Social Security numbers, Medicaid identification numbers, banking information, or other highly sensitive information.

Response times

Messages and assistance requests are reviewed as soon as possible. Response times may vary depending on the number and complexity of requests.

Service area

Serving communities throughout the Hudson Valley and Westchester County, including Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, and Westchester counties.

Before contacting us

Information that can help us understand your request

  • The general type of assistance you need
  • Your county of residence
  • Any important deadline you are facing
  • The best email address for a response

Frequently asked questions

Common questions

Does Beyond Barriers Access provide legal advice?

No. We provide paperwork assistance, clerical support, and resource navigation. When legal advice is needed, we help identify appropriate legal-service referrals.

Can someone help me organize an appeal or evidence packet?

Yes. We can help organize notices, supporting documents, timelines, and written information provided by the client. We do not act as an attorney or legal representative.

Do I need to send private documents by email?

No. Please begin with a general description of your request. Do not send highly sensitive information unless a secure method is provided and you understand why the information is needed.

Do I need an appointment?

Most assistance is provided by appointment to ensure enough time is available to review your request and discuss the most appropriate next steps.